Frequently Asked Questions.
Complex360 is a comprehensive management software for complexes and residential societies. It is designed to streamline operations for office owners, office renters, shop owners, and society members by facilitating efficient financial management, maintenance tracking, communication, and record-keeping.
Complex360 is ideal for Complex & Society Chairman, Residents, Shop owners and anyone responsible for managing society operations.
Complex360 can be accessed through its web application or mobile app, depending on the platform you’re subscribed to.
You can create an account by visiting the Complex360 website or app, clicking on "Sign Up," and entering the required details.
No, each user should have their own account to ensure proper tracking and security. Shared access can lead to data breaches and is against our terms of use.
You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions sent to your registered email.
Complex360 includes:
- Financial management tools
- Maintenance request tracking
- Communication tools for society members
- Member and shop owner records management
- Notifications and reminders
Yes, Complex360 offers customizable modules to suit the specific requirements of your society. Contact our support team for more details.
Yes, if you manage multiple societies, you can handle them under one account using the multi-society management feature.
The pricing depends on the size of your society and the features you choose. Contact our sales team for detailed pricing information.
You will receive reminders before your subscription expires. You can renew it directly through the payment portal in the app.
We accept online payments via credit card, debit card, UPI, and bank transfers.
Yes, we use advanced encryption, regular audits, and strict access controls to ensure your data is secure.
All data entered into Complex360 is owned by the user or society. Complex360 acts as a custodian of the data and does not use it without your consent.
: If you cancel, you will have the option to export your data before the account is deactivated. After deactivation, data retention will follow our data retention policy.
You can reach our support team via email at info@complex360.in, call us at +91 9104507970, or use the in-app help center for quick assistance.
Report bugs through the “Report Issue” option in the app or contact our support team with a detailed description of the issue.
Absolutely! We value user feedback. Send your suggestions via our support channels or through the in-app feedback form.
Yes, Complex360 is designed to comply with relevant local regulations for data protection and society management.
While Complex360 facilitates record-keeping and communication, we recommend consulting a legal professional for specific legal documentation needs.