Privacy Policy
Information We Collect
We may collect the following types of information:
Information We Collect
- Name, email address, phone number, and other contact details.
- Login credentials for account access.
Society Data
- Details of shop owners, residents, tenants, and other society members.
- Financial data, maintenance logs, meeting records, and communication logs.
Usage Data
- Information on how the software is accessed and used, including device information, IP address, and user behavior analytics.
Cookies and Tracking
- Cookies may be used to enhance your experience by remembering preferences or tracking software usage.
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, operate, and improve the functionality of Complex360.
- User Support: To respond to inquiries and provide customer service.
- Data Analytics: To analyze trends and improve user experience.
- Compliance: To comply with legal requirements and prevent misuse.
- Communication: To send notifications, updates, and promotional materials (if opted-in).
Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties except under the following circumstances:
- Service Providers: Trusted third parties may access data for specific functions such as payment processing or software maintenance, subject to strict confidentiality agreements.
- Legal Obligations: When required by law or to protect Complex360’s rights, users, or property.
- Consent: If you explicitly consent to data sharing.
Data Security
We implement robust measures to protect your data, including:
- Encryption: All sensitive data is encrypted in transit and at rest.
- Access Control: Restricted access to authorized personnel only.
- Regular Audits: Periodic security reviews to ensure compliance with best practices.
Despite these measures, no system is entirely secure, and we cannot guarantee absolute data security.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Data Portability: Request your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, contact us at [Support Email].
Cookies Policy
Cookies are small files stored on your device to improve user experience. You can disable cookies in your browser settings; however, some features of Complex360 may not function properly.
Third-Party Links
Complex360 may contain links to third-party services or websites. We are not responsible for the privacy practices of these external sites and encourage users to review their policies.
Changes to This Privacy Policy
Complex360 reserves the right to update this policy periodically. Users will be notified of significant changes via email or in-app notifications. Continued use of the software after updates indicates acceptance.